The Art of Communication and Leadership in Construction with James Gable | The EBFC Show 077

James Gable, General Superintendent at Adolfson and Peterson Construction and host of The Uncommon Communicator Podcast, highlights construction superintendents’ challenges and shares valuable tips and tools for improving communication and leadership skills, including the art of effective communication using project management methodologies such as the Last Planner System and Scrum. James is passionate about effective communication, especially in construction, where communication has to be tailored individually for people. He believes poor communication is the root cause, “say 99% of all of our problems on our construction sites…it's always communication."

James shares his insights on the importance of effective communication in construction and how it can be the key to success in any industry. He also emphasizes the importance of self-awareness and empathy when communicating with team members, insights he's gained through his decades of experience in the construction industry. Through this enlightening conversation with James Gable on The EBFC Show, you'll gain valuable insights into the role of communication in construction and learn how to improve your communication skills for success. James' valuable tips and tools will make construction easier, better, and faster and help you lead with better communication skills. Don't miss out on this episode!

00:00 Intro - James Gable - experience in construction
02:56 Patterns and biases for communication
07:37 Tailoring communication to individuals
09:27 Communication Fails - low empathy and self-awareness
12:24 Communication keys to leading people
14:07 Construction Communication Protocols
18:16 Communication Styles and Effectiveness
24:58 Communication confidence
32:38 Construction Scrum Stories
36:23 Last Planner System tips and strategies
48:10 Variation and Scrum Improving time efficiency for crews
54:52 Uncommon Communication Moment, UC Moment

Show Links:
Felipe on The Uncommon Communicator Podcast: Order 66 - Communication and Scrum with Felipe

Connect with James via
The Uncommon Communicator Apple Podcast Link:
Spotify Link:
LinkedIn at

Connect with Felipe via
Construction Scrum (book & audiobook) via
Social media at
Subscribe on YouTube to never miss new videos here:

Today’s episode is sponsored by Bosch RefinemySite. It’s a cloud-based construction platform. Bosch uses Lean principles to enable your entire team, from owners to trade contractors – to plan, communicate, document, and execute in real-time. It’s the digital tool that supports the Last Planner System® process and puts it all together in one simple, collaborative ecosystem. Bosch RefinemySite empowers your team, builds trust, creates a culture of responsibility, and enhances communication. Learn more and Try for free at 

Today's episode is sponsored by the Lean Construction Institute (LCI). This non-profit organization operates as a catalyst to transform the industry through Lean project delivery using an operating system centered on a common language, fundamental principles, and basic practices. Learn more at 

The EBFC Show Intro Music:
California by MusicbyAden
Creative Commons — Attribution-ShareAlike 3.0 Unported — CC BY-SA 3.0
Free Download / Stream:
Music promoted by Audio Library